Do and Don’t for 2021

As we exit this challenging year I have a “do” and a “don’t” for you.First, the “do”… Be beyond grateful. Find the good things that happened in the last 12 months. Remember and focus on the good. Then express gratitude through words and actions. Tell people you appreciate them. Show gratitude through acts of service or little gifts. And as you recall the difficulties in 2020, find lessons you can learn or little bits of […]

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New article especially for salespeople

Questions that help shift a buyer’s perspective. When it comes to sales, questions are inherently magical. Whether you are working with a prospect or an existing client, asking good questions will build rapport, understanding, and trust. People like to talk about themselves (and by extension their businesses). Their own lives and their businesses are subject matters wherein they alone are experts. So, asking questions gives people permission to talk about one of their favorite things […]

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