Relationships are tricky. Especially in the wake of the pandemic, people are craving human interaction and stronger relationships. However, “open borders” are a recipe for disaster when it comes to friends, family, and even customers.  I worked at a company once, and their philosophy was to always answer the phone, 24/7, no matter what you were doing (even if you were in a meeting with another customer). The nature of this business did require 24/7 […]

As we return to real life after Memorial Day, I want to talk about war. Much of what I do has a nautical theme primarily because it works really well as an analogy for what I’m coaching and training people to do in their business. Some of that metaphor involves maritime warfare terminology (Admiral, Navigator, Fleet, etc…) This is not an accident. Not only does the military related theme offer a structure and order that […]

Befriend the future you. I know that sounds really strange, but your future self can be one of your most valued advisors. Imagine if your future self traveled back in time to talk to you. Wouldn’t you have some pretty big questions? Wouldn’t Future You be able to offer invaluable guidance and encouragement? Here is how you use this technique to improve your current situation. FIrst of all, you need to get clear on your […]